Customer area

Save even more time when processing your inquiries or support support.

In our customer area, you can comfortably use and use different services.

You are a BIT-customer, but have not yet been enabled for services listed below?

Our BIT-experts will be happy to help and accompany you during the registration process. Write an e-mail to: vertrieb@bit-online.de

 

1.  Use of the FTP server system

for the convenient and comfortable way to make files available to us. Your data is in good hands with us. Of course with a secure connection.

(Ex.: SFTP / FTPS / HTTPS)

 

2. Use of the ticket and support system

for the convenient and comfortable way to send disturbances / suggestions / requirements etc. Our BIT experts work on your concerns around our Output Management Software BOPS.

Everything is transparent for you and you can view and track the status of your ticket at any time.

 

3.  Remote Support Software "TeamViewer Version 6"

You need support to solve a requirement. Instead of extensive e-mails we can contact you via display and offer direct support.